By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

The content, organization, graphics, design, compilation, and other matters related to our website are protected under applicable copyrights, trademarks, and other proprietary rights. Copying, redistributing, use or publication of any such matters or any part of the website is prohibited without our express permission.

In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services, whether based on contract, tort, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

We collect information that you provide directly to us, including:

• Name and contact information
• Billing and shipping addresses
• Payment information
• Order history and preferences
• Communication preferences

We also automatically collect certain information about your device when you use our website, including:

• IP address and device identifiers
• Browser type and settings
• Shopping behavior and preferences

We use the information we collect to:

• Process your orders and payments
• Communicate with you about your orders
• Send you marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

We may share your information with:

• Service providers who assist in our operations
• Payment processors and shipping partners
• Law enforcement when required by law

We never sell your personal information to third parties.

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with supervisory authorities

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Regular security assessments
• Employee training on data protection
• Restricted access to personal information

Orders can be cancelled within 24 hours of placement. To cancel an order, please contact our customer service team with your order number. Orders that have already been shipped cannot be cancelled.

We accept returns within 30 days of delivery for most items in original, unused condition with all tags attached and original packaging. Certain items are non-returnable for hygiene reasons and will be clearly marked as such.

To initiate a return, please contact us through our Contact Form with your order details.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days, depending on your card issuer's policies.

If you receive a damaged or defective item, please contact us within 48 hours of receipt. Please provide photos of the damaged items along with your order number. We will arrange for a replacement or refund at our discretion.

Only regular-priced items may be refunded. Sale items cannot be refunded and are final sale unless damaged or defective upon receipt.

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

We offer the following shipping options:

• Standard Shipping (5-7 business days): $5.99
• Express Shipping (2-3 business days): $12.99
• Free standard shipping on all orders over $75

Shipping times are estimates and not guaranteed. Actual delivery times may vary depending on the carrier and destination.

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your package using the provided tracking number on the carrier's website.

We currently ship to the following countries: Canada, United Kingdom, Australia, and EU countries. International shipping rates start at $15.99 and may vary based on package weight and destination.

Please note that international orders may be subject to import duties and taxes, which are the responsibility of the recipient.

If you experience any issues with your delivery, such as damaged packaging or missing items, please contact us within 48 hours of receiving your order. We will work with you to resolve any issues promptly.